Communication Challenges with Remote Workers

Business communications have become almost too challenging in this new pandemic environment.

In the hybrid world, business owners and leaders worry that organizational cohesion is being lost.

Remote works offer communication challenges including:

  • Use of jargon or over-complicated, unfamiliar or technical terms
  • Emotional and taboos; physical barriers to non-verbal communication
  • Expectations and prejudices; cultural differences
  • Information overload; lack of attention, interest, distractions, or irrelevance to the receiver
  • Differences in perception and viewpoint
  • Physical disabilities such as hearing problems or speech difficulties
  • Use of technologies
  • Organizational development
  • Work-Life balance

The effects of these communication problems on remote employees include:

  • Miscommunication
  • Lack of connection
  • Lack of collaboration
  • Lack of trust
  • Feelings of alienation
  • Over-communication
  • Personal aversion to interaction

To ease these challenges, here are some best communication practices for owners and leaders to deliver news, updates, and remediation:

  • Be an active listener
  • Ask effective questions
  • Understand and know your audience
  • Listen to nonverbal communication
  • Over-communicate effectively
  • Begin and end powerfully
  • Timing is everything
  • Get comfortable being uncomfortable
  • Have fun!

If you want to learn more about communication challenges and solutions with a remote work force as well as suggestions for what you can implement right now to enhance communications with remote workers, listen to a panel of experts discussing this on Biz-Bytes at https://youtu.be/AH61k8lac9g

Being a business leader requires constant adjustment to changing challenges.  With remote workers becoming more common, you need to operate effectively in this new world.  Most of you will.

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